Privacy Policy

If you grant inbox permission, we may collect your emails including but not limited to email header data (sender, recipient, date and subject)your transaction or purchase activity and details, travel-related gybtravel, purchase shipment history and details, and information about your savings opportunities.

The Data Administrator guarantees that they will process your personal data only for precise, clear and justified purposes and they will not process them further contrary to these purpose. The purpose of data processing is the reason why we process your personal data. If the Data Administrator wants to process your personal data for other purposes - not specified below - you will be informed about the new purpose separately. The table below presents the purposes of data processing.

In such a case, you will be asked for additional permission. Web push delivers a question to the User that will appear in the address bar and will ask the User for his permission to receive web push notifications. The User may accept or block the notifications. The content of notifications is created by the browser and interference is not permitted.

Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our website. Cookies are identifiers which websites send to the browser on your computer to facilitate your next visit to our website. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyse is used to improve our service to you. does not use cookies.

The laws of certain countries require us to provide you with additional information about our processing activities and we have included separate appendices to deal with these. As well as this document, please refer to the appendices which apply to you.

The purpose of this policy, along with our Terms of Service, is to explain how we collect, use and protect your personal data across our applications and websites.

Gotyoback and its affiliates (collectively, “gotyoback” or “We” or “Our” or “Us”) are engaged in the business of providing web/application based solutions to facilitate connections between customers that seek specific services. This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when you access, use, or otherwise interact with our website available at or mobile application ‘gybtravel’ (collectively, “Platform”) or avail products or services that gybtravel offers you on or through the Platform (collectively, the “Services”). , we are committed to protecting your personal data and respecting your privacy. To provide you with services, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you. Please note that unless specifically defined in this Policy, capitalised terms shall have the same meaning ascribed to them in our Terms and Conditions, available at Terms and Conditions.

1. Definitions and Key Concepts

In this Privacy Policy, the following definitions are used:
Personal information, including sensitive personal information and special category personal data (as defined under Data Protection Laws) about you, which we collect, receive, or otherwise process in connection with your use of our website/App and/or the Platform.


A small file placed on your device by our website/App or the Platform when you either visit or use certain features of our website/App or the Platform. A cookie generally allows a website or mobile application to remember your actions or preference for a certain period of time.

Data Protection Laws

Any applicable law for the time being in force relating to the processing of Data.


Select third parties (including gybtravel ) with whom we have contracts for the businesses described in this Privacy Notice.

In such a case, you will be asked for additional permission. Web push delivers a question to the User that will appear in the address bar and will ask the User for his permission to receive web push notifications. The User may accept or block the notifications. The content of notifications is created by the browser and interference is not permitted.

Service Providers

Includes entities which provide services to gybtravel and to whom we may disclose your Data for a specific purpose pursuant to a written contract.

gybtravel User or you

• A state-of-the-art digital point of sale and inventory management system for its users for providing solutions for creating and operating an online storefront enabling gybtravel, purchase, and delivery of goods and services to Users; and creation of a digital ecosystem including single window access for Users, a convenient and secure way to make payments, and loyalty benefits as well as extension of retail benefits and preferential rates.

• Operating loyalty programmes and benefits (either our own or on behalf of gybtravel ), in which case we either use your Data for our own purposes (where we are operating the loyalty programme and offering it to you directly) or on behalf of the relevant gybtravel (where we are operating the loyalty program on behalf of gybtravel ). For the purposes of certain applicable Data Protection Laws, we will act as a "controller" when we use your Data for our own purposes and a "processor" when we use your Data for and under the instructions of a Group Entity and other participating entities. This Privacy Policy primarily explains how we use your personal data when we act as a controller of your Data. Where we act as a "processor" on behalf of an gybtravel or other participating entity (i.e., the “controller”).

2. What Data Do We Collect About You

gybtravel collects Data for various purposes set out in this Privacy Notice. This Data includes, without limitation, the following categories:

• Personal information : First and last name, email address, postal address, country, phone number, Profile picture and other similar contact data.

• Financial information : Payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data. It is clarified that we do not store any of your card details i.e., credit and debit card in our application or website.

• Technical information : Website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.

•Product and service information : Your website/App or Platform account membership number, registration information, and program-specific information, when you request products and/or services directly from us or participate in marketing programs.

• Your reviews, feedback and opinions about our products, programmes, and services.

• Loyalty programme information : Your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation.

• Transaction information : Date of the transaction, transaction amount, transaction history and related details.

• Other information :Age, sex, date of birth, marital status, nationality, occupation or any other personal information provided by you.

• Data related to persons other than you: Information pertaining any to person other than you for whom you are making an order for any product or service using your registered account. In such a scenario, you confirm and represent that each of the other person(s) for whom an order is placed, has agreed to have such information shared by you, disclosed to us and further be shared by us with the concerned service provider(s).

• For International gybtravel, we shall collect your passport details and the same may be shared with the third-party service provided/vendor in order to fulfill the requisite service/transaction.

3. How We Collect Data

We collect Data in the following ways:

• Information You Give Us : We receive and store any information you enter on our website, app or the Platform or give us in any other way. Please see the section below, titled “Data Shared by You” for more information.

• Automatic Information We Collect : We use “cookies”, pixels and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled “Data That is Collected Automatically” for more information.

•E-mail Communications : We often receive a confirmation (if your device supports such capabilities) when you open e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.

• Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement.

• Information from Other Sources : We may obtain information from other sources. An example where we receive your Data from gybtravel in connection with the Platform for the purposes of enrolment, offering you products, services, and benefits on the Platform.

• This document (‘this Privacy Statement’ or ‘our Privacy Statement’) describes how we use and process your personal data, provided in a readable and transparent manner. It also tells you what rights you can exercise in relation to your personal data and how you can contact us. Please also read our, which tells you how uses cookies and other similar tracking technologies.

• If you’ve used us before, you know that offers online travel-related services through our own websites and mobile apps, as well as other online platforms such as partners’ websites and social media. We’d like to point out that all the information you are about to read, generally applies to not one, not two, but all of these platforms.

• In fact, this single privacy statement applies to any kind of customer information we collect through all of the above platforms or by any other means connected to these platforms (such as when you contact our customer service team by email).

• If you are one of our business partners, make sure to also check out our to understand how personal data is further processed as part of the business relationship.

• We might amend this Privacy Statement from time to time, so we recommend you visit this page occasionally to make sure you know where you stand. If we make any updates to this Privacy Statement that will impact you significantly, we’ll notify you about the changes before any new activities begin. All rights reserved. Refer to standard UK and European Union Data collection and Data control laws . Try get from a standard for website


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