Terms & Conditions

Our Platform

We get information from Service Providers, and we can’t guarantee that everything is accurate – but when providing our Platform, we take reasonable care and act with professional diligence. Unless we’ve failed to do so, or have been negligent, we can’t be held responsible for any errors, interruptions, or missing bits of information. Of course, we’ll do everything we can to correct/fix them as soon as we become aware of them.

We’re always working to improve our customers’ experience with gybtravel.com. So sometimes, we show different people different designs, phrasings, products, etc. to find out how they react. As a result, you might not come across some services or conditions when you visit our Platform.

Our Platform is not a recommendation or endorsement of any Service Provider or its products, services, facilities, vehicles, etc.

We’re not a party to the terms between you and the Service Provider. The Service Provider is solely responsible for the Travel Experience.

To make a, you may need to create an Account. Please make sure all your info (including payment and contact details) is correct and up to date, or you might find you can’t access your Travel Experience(s). You’re responsible for anything that happens with your Account, so please don’t let anyone else use it, and please keep your username and password secret.

We will show you the offers that are available to you, in (what we think is) the right language for you. You can change to another language whenever you like.

Unless otherwise indicated, you need to be at least 18 to use the Platform. • cooperate with any anti-fraud/anti-money laundering checks we need to carry out • not use the Platform to cause a nuisance or make fake gybtravel • use the Travel Experience and/or Platform for their intended purpose • not cause any nuisance or damage, and not behave inappropriately to the Service Provider’s personnel (or anyone else, for that matter). A6. Prices

When you make a gybtravel, you agree to pay the cost of the Travel Experience, including any charges and taxes that may apply.

Some of the prices you see may have been rounded to the nearest whole number. The price you pay will be based on the original, 'non-rounded' price (although the actual difference will be tiny anyway).

Obvious errors and obvious misprints are not binding. For example: if you gybtravel a premium car or a night in a luxury suite that was mistakenly offered for €1, your gybtravel may be cancelled and we’ll refund anything you’ve paid.

A crossed-out price indicates the price of a like-for-like gybtravel without the price reduction applied (‘like-for-like’ means same dates, same policies, same quality of accommodation/vehicle/class of travel, etc.).

For some products/services, the Service Provider will require an Upfront Payment and/or a payment taken during your Travel Experience.

• If we organise your payment, we (or, in some cases, our affiliate) will be responsible for managing your payment and ensuring the completion of your transaction with our Service Provider. In this case, your payment constitutes final settlement of the 'due and payable' price.

• If the Service Provider charges you, this will usually be in person at the start of your Travel Experience, but it could also be (for example) that your credit card is charged when you gybtravel, or you pay when you check out of your Accommodation. This depends on the Upfront Payment policy of the Service Provider as communicated to you in the gybtravel process.

If the Service Provider requires an Upfront Payment, it may be taken or pre-authorised when you make your gybtravel, and it may be non-refundable. So before you gybtravel, please check the Service Provider’s Upfront Payments policy (available during the gybtravel process), which we don’t influence and aren’t responsible for. This does not affect your rights if you have any problems with your Travel Experience – please refer to ‘What if something goes wrong?’ (A15).

* This just refers to the default currency of your payment method.

If your payment method is denominated in a currency* that is different to the payment currency, your bank or payment method provider (or their payment services providers) may charge you additional fees. For example, this could happen if your credit card is in Euros but your hotel is charging you in dollars. If this is going to happen, we’ll inform you during the gybtravel process.

If you know of or suspect any fraudulent behaviour or unauthorised use of your Payment Method, please contact your payment provider as soon as possible.

If the currency selected on the Platform isn't the same as the Service Provider's currency, we may: • show prices in your own currency • offer you the Pay In Your Own Currency option.

Supplemental terms and conditions or documents that may be posted on the Platform from time to time are hereby expressly incorporated herein by reference. We reserve the right to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Platform after the date such revised Terms of Use are posted.

The information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Platform from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.


The Platform is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to register for the Platform. We do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, if we receive actual knowledge that anyone under the age of 18 has provided personal information to us, we will delete that information from the Platform as quickly as is reasonably practical.


We provide a broad range of services that are subject to these terms. Our services are designed to work together, making it easy for you to move from one activity to another. The permission we give you to use our services continues as long as you meet your responsibilities in: • These terms and conditions; and • Service-specific additional terms set forth in this Platform.


Unless otherwise indicated, the Platform is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Platform (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights of India, foreign jurisdictions and international conventions. The Content and the Marks are provided on the Platform “AS IS” for your information only. Except as expressly provided in these Terms of Use, no part of the Platform and no Content or Marks may be

copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, framed, mirrored or used for the creation of any derivative works or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. You are not permitted to reverse-compile, disassemble, reverse-engineer or otherwise replicate any part of the Content or the Marks.

You are granted a limited license to access and use the Platform and to download or print a copy of any portion of the Content (if so enabled by the Platform) to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Platform, Content and the Marks.


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